COVID-19 Update: Prevalent's Commitment

We are committed to ensuring the safety of our employees, delivering our products and services without interruption, and helping customers reduce risk during uncertain times.
By:
Kevin Hickey
,
CEO
March 17, 2020
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Blog covid 19 remote work march 2020

Prevalent has been carefully following the news and advisories about the COVID-19 outbreak. This week, we activated our remote work strategy to ensure the safety of our employees, limit transmission through social distancing, and continue to deliver products and services without interruption. The following describes how we are maintaining uptime for our customers during this challenging period.

Prevalent’s telecommuting infrastructure is built on a secure and robust backbone of cloud-based services, and all employees are equipped to work efficiently and securely – both inside and outside the office. Only Prevalent-controlled devices are permitted, and all customer data will remain in our secure cloud environment, which is hosted by Amazon AWS in the region of each customer’s choosing.

As you may know, Prevalent managed services are typically conducted from dedicated Risk Operation Center (ROC) facilities. Given the current crisis, we have designed secure remote workflows that enable our threat analysts to continue delivering managed services with minimal disruption. Our secure remote infrastructure leverages a multi-layered approach that includes privileged access management, cloud hosting, next-generation endpoint protection, secure VPN connections, and ongoing security assessment and auditing. Customer data remains secure in the AWS-hosted cloud deployment and does not leave this environment.

Our approach is designed to quickly adapt to change, and we are prepared to re-integrate our employees into Prevalent offices when the situation allows. In the meantime, we have provided extensive remote worker training in line with robust technical control standards.

We are committed to working closely with our customers, partners, and the broader risk management community to reduce risk during these uncertain times. As such, we are offering a free, one-hour maturity assessment that will deliver a prioritized roadmap for evolving your risk management program.

Thank you for being a part of the Prevalent community. We are determined to support our customers during this difficult period, and our thoughts are with everyone affected by the COVID-19 crisis. Please feel free to contact us if there's anything we can do to assist.

Editor's Note: Click here to access all Prevalent news and resources related to the COVID-19 coronavirus.

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Kevin Hickey
CEO
Kevin Hickey brings a strong history of software operations, strategy, capital fundraising, and mergers and acquisitions to his position as Chief Executive Officer. He joined Prevalent from BeyondTrust, where he led a successful turnaround that doubled the company’s revenue. Kevin joined BeyondTrust by way of the company’s acquisition of eEye Digital Security, where he served as CEO and Chairman. Under Kevin’s leadership, eEye experienced significant growth, launched several 'market-first' security solutions and brought the company back to category leadership. Prior to joining eEye, Kevin was CEO of NetPro Computing, where he helped grow the business before concluding its very successful sale to Quest Software. Kevin has also served as the president and CEO of Homebid.com, where he secured funding and eventually sold the business to industry leader HomeStore.com. During his seven years as president and COO at Viasoft Inc., Kevin led the company through a successful initial public offering prior to its sale. Kevin started his IT career at IBM, serving in several key marketing and executive business management roles.
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